Resume
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Education
SAINT MARY'S UNIVERSITY OF MINNESOTA
Major: Bachelor of Science in Computer Science, CyberSecurity
Minor: Data Science
Graduation: Fall 2026
Related Coursework: Risk Management, Networking, Network Security, Business Computer Applications, Introduction To Cybersecurity, Database Engineering, Cloud And Network Servers
Involvement: President of Black Student and Allies, Media Marketer of Asian Student Alliance.
Technical Skills
CYBERSECURITY
Network Security, Operating Systems, Network Protocols, Active Directory, Cloud Computing & Virtualization, Systems Architecture & Hardware Knowledge.
PROGRAMMING
Python (Intermediate), C++ (Intermediate), SQL (Intermediate), HTML (Intermediate).
MISCELLANEOUS
Microsoft Office suite, Data Analysis & Visualization, Adaptability & Quick Learning.
Relevant Experience
IT HELP DESK
Saint Marys University of Minnesota (Jan 2025 - Present)
- Provided technical support and troubleshooting assistance to students, faculty, and staff.
- Diagnosed and resolved software issues, performed system administration tasks, and ensured efficient operation of IT systems.
- Delivered responsive help desk support, maintaining a high level of customer service and technical proficiency.
COMPUTER SPECIALIST
Wellness and Circle (Feb 2022 - Present)
- Provided computer support and digital solutions for the company.
- Assisted in optimizing social media and digital marketing strategies through content creation and analytics tracking.
- Researched and recommended cost-effective technology solutions to improve business efficiency and scalability.
TREASURER
The Blessing Alms (Jan 2023 - Present)
- Collaborated with leadership to develop sustainable funding strategies and improve resource allocation.
- Contributed to team development by mentoring youth volunteers and fostering a collaborative environment.
- Researched and recommended cost-effective technology solutions to improve business efficiency and scalability.
Other Experience
CERTIFIED TRAINER
Potbelly (2022 - Present)
- Specializes in providing new and current team members with excellent training programs.
- Demonstrated capacity to set a good example and enforce adherence to corporate policies.
- Adept at preserving operational effectiveness and effectively allocating time.
ONLINE SHOPPER
Walmart (2021 - 2022)
- Accurately and efficiently completed online grocery pickup (OGP) orders.
- Competent in handling product availability, inventory control, and customer preference substitutions.
- Thrives in hectic settings, juggling several responsibilities to guarantee efficient operations and satisfied clients.
TEAM MEMBER
Dairy Queen (2021)
- Delivered outstanding customer service in a hectic setting.
- Competent in creating and serving menu items that adhere to brand and quality standards.
- Adept at accurately processing transactions and controlling inventory to ensure seamless operations.